We originally reached out to Ingrid because our cat, Athena, had started going potty outside of her litter box. What we thought might be a behavioral issue quickly turned into something much more complex. After a thorough consultation, Ingrid encouraged us to have Athena’s bloodwork and overall wellness checked and we discovered that she was dealing with hyperthyroidism, anxiety and kidney issues.
As scary as that was to hear, Ingrid was incredible at helping us understand what was happening with Athena and more importantly how we could support her in the most compassionate way possible. Athena, however, proved to be quite the stubborn and picky patient! There were times when she stumped Ingrid, our veterinarian and certainly us, but Ingrid never gave up.
We continued to work together, tweaking medications, creating safe spaces for Athena and even implemented the “litter cafeteria” to accommodate her very particular preferences. Throughout the entire process, Ingrid was attentive, responsive, empathetic, incredibly knowledgeable and supportive, especially during the moments when we felt overwhelmed and unsure of what to do next.
We are so grateful that we found Ingrid! She not only helped us better understand Athena but gave us the tools and confidence to care for her through a challenging time. Most importantly, Athena is back to feeling like herself, happy, comfortable and wonderfully sassy. We couldn't be more grateful for Ingrid’s patience, expertise and genuine compassion for both Athena and us.
Shannon and Christine
Atlanta, Ga.
